Privacy and Policy

Goziri Insurance Brokerage Limited ("Goziri Insurance ", "we", "us", "our") has created this Privacy Policy to explain how Goziri Insurance collects, uses, discloses and protects your Personal Data, including any other information.

By staying on this website or using any of our services, you give consent to save, process and use your personal data to the extent permitted by law. You may reserve the right to withdraw your consent at any time, provided that we do not have any other legal basis to continue to process your personal data.

We update our privacy policy from time to time, but if we make any changes, we will notify you by revising the date at the top of the page.

We encourage you to review this Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy

1. INFORMATION WE COLLECT

We may collect various types of personal information, including the following

  • Contact Information: This includes basic personal details like your name, address, phone number, and email address.
  • Financial Information: This covers details related to payments, banking, and any data needed for insurance transactions.
  • Personal Identification Information: : This refers to recognized institution IDs including government-issued, driver's license, BVN, NIN and similar documents used for identification purposes.
  • Usage Information: This encompasses data about how you utilize our services, interact with our website, mobile app, and your browsing behavior.

2. HOW WE USE YOUR INFORMATION

We use collected information for purposes such as:

  • Service Provision: This involves facilitating insurance transactions, managing policies, processing claims, and providing customer support.
  • Communication: We send transactional and informational communications, such as technical notices, updates, security alerts, and support and administrative messages related to your insurance policies and relationship with us.
  • Identity Verification: Our aim is to verify your identity and prevent fraud.
  • Marketing: We send promotional materials, updates, offers, promotions, rewards, and information about products, services, and events that we believe will be of interest to you.
  • Legal Compliance: : We ensure compliance with legal obligations, regulations, and legal processes.
  • Service Enhancement: By analyzing usage patterns and feedback, we continually improve our services to better meet your needs.

We are a company based in Nigeria and the information we collect is governed by the Nigeria Data Protection Laws: Nigeria Data Protection Act (NDPA) and Nigeria Data Protection Regulation (NDPR). By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to Nigeria and other countries.

3. INFORMATION SHARING AND DISCLOSURE

We only disclose personal information to other companies or individulas in the following circumstances:

  • Service Providers: We engage third-party service providers to assist us in various functions, such as data processing and management. These service providers are trusted entities who process Personal Data on our behalf in compliance with Nigerian Data Protection Laws and other relevant confidentiality and security measures. Once their service is fulfilled, they dispose of the Personal Data in accordance with the applicable laws.
  • Insurance Partners: We share information with our insurance underwriters and partners to facilitate policy issuance, underwriting processes, and claims processing. This ensures smooth and efficient insurance transactions for our customers.
  • Legal Requirements: In cases where we are required by law or legal processes, we may disclose Personal Data to comply with such obligations. This includes responding to court orders or legal investigations, as well as sharing information with relevant law enforcement officials or third parties if deemed appropriate.
  • Consent: We may share Personal Data with third parties based on your explicit consent. If we inform you beforehand about the sharing of your Personal Data and you provide consent, we proceed accordingly.

In addition to the outlined scenarios, we also ensure the protection of your privacy by sharing only aggregated, de-identified, or anonymized information that cannot reasonably identify you. Moreover, in cases where we lack a lawful basis for disclosure, we obtain your consent before sharing your Personal Data with third parties. If there's a need to transfer your Personal Data to a country without adequate data protection laws, we seek your consent before proceeding. This ensures that your data is handled responsibly and in compliance with relevant regulations.

4. DATA SECURITY

We implement industry-standard security measures to safeguard your personal information from unauthorized access, loss, disclosure, alteration, and destruction. Additionally, we have implemented policies designed to protect the confidentiality and security of your Personal Data, including a Data Protection Policy.

    5. WHERE WE STORE YOUR PERSONAL DATA

    The Personal Data collected by us may be transferred to and stored in a location outside of Nigeria. By providing your Personal Data, you consent to such transfer, storage, or processing. We are committed to taking all necessary measures to ensure the security and appropriate protection of your Personal Data during storage, and to ensure that any transfer is conducted lawfully.

      6. YOUR RIGHTS

      The law grants you certain rights concerning your Personal Data held by us. Here are some key highlights of those rights:

      • Right of Access: You have the right to request a copy of the information we hold about you. We'll respond to your request within one month of receiving it. If we're unable to provide the data within this timeline as stipulated by Nigerian Data Protection Laws, we'll inform you and may request additional time. Your Personal Data will be provided to you in a structured, commonly used, and machine-readable format.
      • Right to Rectify: You have the right to correct any inaccurate Personal Data we hold about you.
      • Right to be Forgotten: Under certain circumstances, you may request the erasure of the data we hold about you from our records.
      • Right to Restrict Processing: If certain conditions apply, you have the right to restrict the processing of your Personal Data.
      • Right to Portability: You have the right to have your Personal Data transferred to another organization.
      • Lodge Complaint: You have the right to lodge a complaint about the handling of your Personal Data with the Nigeria Data Protection Commission (NDPC) through their website at https://ndpc.gov.ng/.
      • Right to Object: You have the right to object to the processing of your Personal Data.

      These rights empower you to have control over your Personal Data and ensure that it is handled responsibly and in accordance with the law. NDPC’s website ( https://ndpc.gov.ng/) has a wealth of useful information in respect of your rights over your Personal Data. If you wish to exercise your rights, you may contact our Data Protection Officer at support@goziri.com.

      7. BREACH/ PRIVACY VIOLATION

      In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data, in line with the Nigeria Data Protection Laws we shall within 72 (Seventy-Two) hours of having knowledge of such breach report the details of the breach to the NDPC.

        Furthermore, where we ascertain that such breach could negatively impact your rights and freedoms in relation to your Personal Data, we shall within 7 (Seven) days of having knowledge of the occurrence of such breach take steps to inform you of the breach incident, the risk to your rights and freedoms resulting from such breach and any course of action to remedy said breach. of such changes.

        8. QUESTIONS OR CONCERNS

        For questions, concerns, or requests regarding this Policy or data practices, please contact us at support@goziri.com.